ICANN now requires verification of Whois contact info in order to keep a domain active. If you change the contact info for your domain, you will receive a verification email and will need to follow the instructions in the email to verify your information.  If you fail to do so, your domain will stop working until it has been corrected and verified.

What is Whois?

WHOIS is a commonly used Internet service that provides information about the domains registered. It contains domain availability status, information about the domain owner (their contact information), and the information about the company the domain is registered with (the Registrar). It also contains the domain’s registration and expiration dates and the nameservers the domain is using. 

ICANN requires domain registrants to keep their contact details valid and up-to-date.  To prevent any possible issues with the domain registration, this rule must be followed.  Domain registrars give their customers the possibility to change the domain contact information directly from their domain accounts (rarely by contacting support staff). The updates to WHOIS information changes may take up to 24 hours to reach out to all WHOIS lookup websites around the world. 

Despite the fact that WHOIS information must be valid, some domain Registries allow to hide domain owner’s details in public WHOIS. This feature is called Whois privacy protection, or domain privacy. Domain registrar replaces the registrant contact information with the info of their privacy protection service.  Ask us if this is something that you would be interested in.

Friday, May 15, 2015

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